Jackson Hewitt

800 Numbers

How to call Jackson Hewitt: use the toll free number below to contact a real customer service agent. When you call, you will be asked the questions below.

Customer Service

hours: Monday to Friday, from 9AM to 12AM EST; Saturday to Sunday, 10AM to 7PM EST

  • Thank you for calling Jackson Hewitt tax services.
  • Please visit jacksonhewitt.com to find a local office or set up an appointment with a tax professional
  • If you are calling about details or timing of your tax refund, please visit irs.gov/refund
  • To continue this call in English, stay on the line.
  • Para continuar en la prensa espaƱola dos.
  • For more information on a early refund advance denial, press 7.
  • Otherwise, press 1 for the Main menu.
  • To speak with your tax professional or local office, press 1.
    • Enter your zip code.
    • You entered XXXXX, if correct press 1,
    • To re-enter press 2
  • To make or change an appointment, press 2.
    • You can always visit jacksonhewitt.com to make an appointment, or press 1 to speak to your local office
  • For questions about your refund status, press 3.
    • If you are calling about the status of your refund, we recommend that you visit irs.gov/refund or login to your JH online account for this information
    • If you know the status of your refund already, and still have questions please press 0 to speak to a client care representative [real person]
  • For questions about your American Express Serve Card, press 5.
    • To be connected to the Amex Serve Support line, press 1.
    • To return to Main Menu, press Star.
  • To learn more about Jackson Hewitt job opportunities or tax training, press 6.

source: www.jacksonhewitt.com/contact-Us/