Western Union Phone Number
800 Number for Western Union
How to call Western Union: use the toll free numbers below to contact customer service. Speak to a live person for help with orders. When you call, you will be asked the questions below.
Western Union US Customer Service, Find an Agent
- Welcome to Western Union
- to begin, are you calling to check status of money sent or to make a change to a money transfer? Please say Yes, No or Main menu.
- Main menu
- Okay tell me which one you are calling about: Send money, check fees and exchange rates or find an agent location, if none of these apply say more options.
- More options.
- Alright your other options are Gold or prepaid card, looking for money or issue with a previous transaction. You can also say more options or operator.
- More options
- Other assistance we can provide if consumer fraud prevention, money order or telegrams, you can also say operator or main menu.
- Send money
- Please hold for assistance, for quality services this call may be recorded or monitored.
Western Union Money Order
- Thank you for calling the Western Union money order customer service
- for English press 1
- Again to check the status of a money order, tracer or refund request press 1
- to request a refund or photocopy of a money order press 2
- to cash a money order press 3
- for information on lost stolen or altered money orders press 4.
- To repeat this menu press 9.
Quick Collect Customer Care: 1-800-238-5772
Western Union Gold Card Phone Support Provider: 1-888-628-8862
Western Union PrePaid: 1-877-256-6918