Ultra Mobile Phone Number

800 Number for Ultra Mobile

How to call Ultra Mobile: use the toll free number below to contact customer service for support. When you call, you will be asked the questions below.

Customer Service / Support


  • Welcome to Ultra Mobile
  • To continue in English, press 1
  • If you are an existing customer press 1
    • Please enter the phone number that you are calling about
  • To activate a sim card press 2
    • To bring your existing number with you, you will need to activate with one of our support agents, please press 0 now.
    • To activate your SIM and receive a new phone number, we will need your ACT code. This is located on the back of the SIM card in the top right corner. Please key in this number now and press the Pound key.
    • If you make a mistake at any point, press the Star key to start over.
    • If you don’t have an ACT code, press 0.
  • To speak to an agent, or help with set up press 0 (real person)

Source: ultramobile.com/support