SunTrust Phone Number

Support & Contact: 1 800 SunTrust Phone Number Look Up

What is the 1-800 number for the SunTrust? Below is a list of toll free and 1-800 numbers for Suntrust bank.

Customer Service Representative

(check balance) 1-800-SUNTRUST, 1-800-786-8787

  • Thank you for calling SunTrust
  • We now offer two options to serve you
  • to use our touch tone system press *77 now
  • otherwise just say your reason for calling, for example you could say things like Account balance, recent transactions, or funds transfer, go ahead.


General Account Questions


  • Thank you for calling SunTrust
  • if you’re having trouble accessing your online account, please say reset my password, or unlock my account, or something else.


Banking Solutions


  • For quality assurance, your call will be recorded…live person answers


New Cards

1-800- SUNTRUST (800-786-8787)

SunTrust Mortgage Customer Service Department


  • Welcome to SunTrust Morgage
  • if you’re calling regarding year end tax information press the * key,
  • for current loan details including year end tax information 1,
  • to make a payment 2
  • for a new purchase or to refinance 3
  • for pay off 4
  • to dial an extension 5
  • for customer service 0
  • to repeat this menu # sign.


Other Numbers

Online Banking, PC Banking, Bill Pay, and Mobile Banking: 800-382-3232

TDD (Telephone Device for the Deaf): 800-854-8965

Lost or Stolen Card: 800-786-8787

Directory Assistance: 800-786-8787

International Toll Free: 800-7887-2835

New or Existing Mortgages: 800-634-7928

Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries: 800-443-1032

Credit Bureau Disputes: 877-596-5407