SunPass Phone Number

800 Number for SunPass

How to call SunPass: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

1-888-865-5352 (1-888-TOLL FLA)

Monday-Friday: 7:00AM – 7:00PM; Saturday: 8:30AM – 5:00PM

  • Thank you for calling SunPass customer service center.
  • Para continuar en la prensa espaƱola dos.
  • To make a payment, press 1.
    • To make a payment to a SunPass account, press 1.
    • To pay an invoice or citation, press 2.
    • To repeat these options, press the Star key.
  • For EZ pay or stored card, press 2.
    • To log in using your account number, press 1.
    • To log in using your transponder number, press 2.
    • To login using your phone number, press 3.
    • To repeat these options, press the Star key.
  • For account details, press 3.
    • To log in using your account number, press 1.
    • To log in using your transponder number, press 2.
    • To login using your phone number, press 3.
    • To repeat these options, press the Star key.
  • For transponder or vehicle options, press 4.
    • To request a transponder, press 1
    • To report a lost or stolen transponder, press 2.
    • To activate a transponder, press 3.
    • To request a transponder shield bag, press 4.
    • To add or remove Plates, press 5.
    • To repeat these options, press the Star key.
  • To take a survey, press 5.
  • For more options, press 6.
    • For a registration stop from Florida Department of Transportation, press 1.
    • For general SunPass information, including directions for SunPass Customer Service Centers, press 2.
    • For questions regarding an invoice or collection notice, press 3.
    • For information on SunPass Enrollment, press 4.
    • To repeat these options, press the Star key.
  • To repeat these options, press Star.

source:www.sunpass.com/callCenterHours.action