Samsung Phone Number

800 Number for Samsung

How to call Samsung: use the toll free numbers below to contact customer service. Speak to a live person. Get help with technical support for your phone. When you call, you will be asked the questions below.

Mobile phones product support

1-888-987-HELP (4357)
Hours: Mon – Fri : 7am – 9pm (CST), Sat : 9am – 6pm (CST)

  • Thank you for calling Samsung. This call will be monitored and recorded quality and training purposes.
  • You can talk to me like you would for a person, or you can push the pound key to get to the touchtone system, so I can send you to one of our Samsung pros.
  • Please tell me two things: what product you are calling about, and why you are calling.
  • One moment while I put you through to our touchtone system to route your call.
    • Press 1 for mobile phones, tablets, and mobile phone accessories.
      • Press 1 for mobile phones,
      • 2 for tablets,
      • 3 for Samsung apps,
      • 4 for mobile accessories,
      • 5 for premium care,
      • 6 for promotions.
      • Press 9 to hear these selections again, or pound to return to the previous menu.
    • 2 for TVs, Blu-Ray players, home theater systems, cameras and camcorders.
      • Press 1 for TVs,
      • 2 for Blu-Ray players,
      • 3 for home theater systems, sound bars and Bluetooth speakers,
      • 4 for sec,
      • 5 for cameras and camcorders,
      • 6 for promotions.
      • Press 9 to hear these selections again, or pound to return to the previous menu.
    • 3 for home appliances
      • Press 1 for refrigerators.
      • 2 for washers and dryers.
      • 3 for ranges, wall ovens, microwaves, cooktops, and hoods.
      • 4 for dishwashers.
      • 5 for vacuums and LED bulbs.
      • 6 for air conditioners.
      • 7 for promotions.
      • Press 9 to hear these selections again, or pound to return to the previous menu.
    • 4 for smart home, connect, ADT, and home security products.
      • This call may be recorded for quality assurance.
      • Press 1 for Samsung Connect wifi products.
      • 2 for Smart Things brand hubs, outlets, sensors or lighting product.
      • 3 for ADT or home security products.
    • 5 for office products such as laptops, printers and accessories.
      • Press 1 for PC such as laptops, desktops, all-in-ones, and Chromebooks.
      • 2 for monitors.
      • 3 for printers and faxes.
      • 4 for large format displays.
      • 5 for all other computer products, including the HMD Odyssey Mixed Reality Headset.
      • Press 9 to hear these selections again, or pound to return to the previous menu.
    • 6 for memory such as solid state drive, memory card, or USB flash drive.
      • Press 1 for solid state drive.
      • 2 for memory card or USB flash drive.
      • Press 9 to hear these selections again, or pound to return to the previous menu.
    • Press 9 to hear these selections again, or pound to return to the previous menu.
  • Samsung Apps product support

    Call 1-888-899-7609
    hours: Mon. – Sun. 9am – Midnight (EST)

    All other Products product support

    1-800-SAMSUNG (1-800-726-7864)
    hours: Mon – Fri: 8am – Midnight (EST), Sat – Sun: 9am – 11pm (EST)

    Other Numbers

    Laptop, Printer, Galaxy Tabs product support: 1-800-SAMSUNG (1-800-726-7864)
    hours: Mon – Sun : 24hrs

    Hearing-Impaired (TTY) product support: 1-888-899-7608
    hours: Mon – Sun : 9am – 6pm (EST)

    Hard Disk Drives product support: 1-800-732-4283

    Business Products product support: 1-866-SAM4BIZ(726-4249)
    hours: Mon – Fri : 9am – 9pm (EST)

    All other products: 1-800-SAMSUNG (1-800-726-7864)
    hours: Mon – Sun : 9am – 9pm (EST)

    source: http://www.samsung.com/us/support/contact