Royal Bank of Canada Phone Number

800 Number for Royal Bank of Canada

How to call RBC: use this toll free number to speak with a real customer service agent for account questions. When you call, you will be asked the questions below.

Customer Service, Online Banking

1-866-826-2880

  • Welcome to RBC Royal Bank. For service in English please press one, [Foreign Language].
  • If you’re an existing RBC Royal Bank client please press one,
    • If you have an RBC client card number please enter the number now, if a mistake is made press the start key.
    • If you do not have a client card press the number sign to skip.
      • Your call maybe monitored for quality assurance and will be recorded for client identification, coaching and training purposes.
      • For privacy if you have not entered your client card number and three digit secret access code you may be asked a series of security questions.
      • Please hold and an advisor will be with you shortly.
      • Hi this is XXXXXX speaking, how can I help you? (real person)
  • if you’re not an existing Royal Bank client please press two.
    • Your call maybe monitored for quality assurance and will be recorded for client identification, coaching and training purposes.
    • For privacy if you have not entered your client card number and three digit secret access code you may be asked a series of security questions.
    • Please hold and an advisor will be with you shortly.
  • Card Services

    1-800-769-2512

    • Welcome to RBC Royal Bank Card Services [Foreign Language]. For service in English please press one, [Foreign Language].
    • Please enter your 16 digit RBC credit card number now,
    • if you make a mistake press the star key.
    • If you do not have a credit card press the number sign to skip.
      • If you’re calling advice us of travel plan press the star key.
      • For account balances, recent transactions or to confirm receipt a payment press one.
        • Please enter your 16 digit RBC credit card number now.
        • If you make a mistake press the star key
      • To report a lost or stolen card press two,
      • to apply for a new RBC credit card or to enquire about your application press three.
      • For insurance enquiries press four.
      • For all other enquiries on your existing RBC credit card including making a payment press five.

    source: www.rbcroyalbank.com/products/deposits/customer-service.html?tab=phone