Quick Pass North Carolina Phone Number

800 Number for Quick Pass North Carolina

How to call Quick Pass North Carolina: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

1-877-769-7277 (1-877-7MY-PASS)

  • Thank you for calling NC Quick Pass customer service center.
  • To pay a bill by mail invoice you have received, or for information regarding a bill by mail invoice, press 1.
    • If you have an invoice number and would like to make a payment, or get the invoice details, press 1.
    • To obtain information on mailing an invoice payment, press 2.
    • To obtain information on the appeals process, press 3.
    • To repeat the options, press *.
    • To speak with a customer service representative about an invoice, press 9.
  • For information regarding your NC Quick Pass responder account, to make a payment to your account, or to update or open an account, press 2.
    • To make a payment on your account, press 1.
    • To update your account or billing information, including your credit card expiration, press 2.
    • To open an NC Quick Pass account, press 3.
    • For account balance information, press 4.
    • For information on where your NC Quick Pass transponder is accepted, press 5.
    • If you would like to speak to a customer service representative, press 9, or remain on the line.
    • To repeat these options, press *.
  • For information regarding a vehicle information hold and release, or a collections notice you have received, press 3.
    • Please hold while your call is being transferred to the next available customer service representative.
  • For general information, customer service locations, hours and directions, or all other inquiries, press 4.
    • For information on where your NC Quick Pass transponder is accepted, and out of state toll programs accepted on North Carolina facilities press 1.
    • For locations, directions, mailing addresses, and hours of operations for the customer service walk-in centers.
    • For information regarding the NC Quick Pass and bill by mail program, press 3.
    • If you would like to speak to a customer service representative, press 9, or remain on the line.
    • To repeat these options, press *. 
  • To repeat these options, press *.

source:www.myncquickpass.com/en/home/index.shtml