Customer Service Number
1-800-651-6000 (9AM to 9PM EST)
Use this number to get help with payments, cancellations, meetings near you, and tech support.
Phone Menu Transcription
Below is written version of the automated phone menu. This information has been provided to save you some time. Review it before you call to get you to the right department.
- Thank you for calling Weight Watchers the number one doctor recommended rated weight loss program.
- Are you currently a Weight Watchers member?
- Press 1 for yes
- Please enter your 10 digit phone number associated with your account
- Press 2 for no
If you don’t respond to any of the questions above, then you will be given a new set of options:
- Questions about the Weight Watchers program, press 1
- For lifetime members press 2
- For billing questions press 3
- For technical assistance press 4 (connects you with a live person)
- Thinking about cancelling please press 5
- For all other general questions please press 6
How to Get a Real Person on the Phone
To talk with a human, dial 1-800-651-6000 and press 0 then 4.