800 Numbers
How to call Vivint: When you call the toll free 1-800 number for Vivint, you will get the options below. Answer the questions to contact technical or customer support help.
Call 1-801-377-9111
- Thanks for calling Vivint
- Please hold while we pull up your account information.
- Please select one of the following 5 menu options
- Alarms: To report a false alarm or cancel an alarm dispatch, press or say 1
- Equipment: for equipment issues, press or say 2
- For help with your camera, press or say 1
- For help with your thermostat or door lock, press or say 2
- For help with your panel, sensors, or mobile app, press or say 3
- For help with any other product, press or say 4
- Account Help: for billing or account support, press or say 3
- Pay bill: to make a payment, press or say 1
- Got it, Ill transfer you to a person who can help
- We may record or monitor this call to make sure that we are providing the best service to our customers
- After your call today, please check your email for a brief survey
- Update account: to update billing information, press or say 2
- Bill questions: to ask a question about your bill, press or say 3
- Moving: to transfer or move your service, press or say 4
- Pay bill: to make a payment, press or say 1
- Cancellation: to move or cancel your service, press of say 4
- To cancel your service, press or say 1
- To move your system, press or say 2
- New Service: to purchase a new Vivint system, press or say 5
- Got it Ill transfer you to a person who may help.
- Thank you for choosing Vivint Smart Home, this is XXXXX on a recorded line, who do I have the pleasure of speaking with? (real person)