U.S. & Canada Customer Service
1-800-742-5877 (1-800-PICK-UPS)
Use the toll free number above for help tracking packages.
How to Get a Real Person
To speak with a human, dial the number above and simply press 0.
Phone Menu Transcription
- Welcome to UPS!
- Para continuar en español, pulse nueve.
- To Track a package, press 1.
- Please say or enter your tracking number or if you have an info notice, tell me the number near the barcode.
- To send a package, press 2.
- To schedule a pick up, press 1.
- For rates, press 2.
- For package time in transit, press 3.
- To find a UPS store and locations of Drop Boxes, press 4.
- For shipping information, press 3.
- To schedule a pick up, press 1.
- For rates, press 2.
- For package time in transit, press 3.
- To find a UPS store and locations of Drop Boxes, press 4.
- Or to track a package, press 5.
- To order supplies, press 4.
- Or say ‘Agent’ or press 0.
Other Numbers
International Import & Export:800-782-7892
Mexico:01-800-7433-877 (01-800-PIDE-UPS)
source:www.ups.com/content/us/en/contact/index.html?WT.svl=Footer