800 Numbers
Customer Service
Call 844-487-8478 (844-4TRUIST)
- Thank you for calling Truist
- Para espanol marke nueve
- Calls maybe recored for quality and verification
- To use only your telephone keypad press star 77 now
- To look up your account, say or enter your social security, account or card number. Please enter your social security account or card number
- If you don’t know it press 1
- Ok you can enter your social security number, the number on the front of your debit card, or your account number which might be located on a monthly stament or bottom of check
- Otherwise press 1
- Are you a Truist client?
- If yes press 1,
- If no press 2
- To look up your account, say or enter your social security, account or card number. Please say your social security account or card number
- Otherwise say I dont know it
- Are you a Truist client?
- If yes press 1,
- So that I can get you to the right person please choose the acct or product you are calling about
- for check, svaing, money market or denbitpres 1
- for credit card press 2
- loan or line of credit 3
- online banking press 4
- for more optons press 5
- OK more options
- for a certificate of depoti or individual retirment acft press 1
- for mortage prees 2
- for a new account press 3
- for new security code 4
- for anything else press 5
- Ok if this if or a personal account press 1
- please hold while your call is transferred (real person)
- to report lost or stolen card press 2
- for business account press 2
- Ok if this if or a personal account press 1