Truist

800 Numbers

Customer Service

Call 844-487-8478 (844-4TRUIST)

  • Thank you for calling Truist
  • Para espanol marke nueve
  • Calls maybe recored for quality and verification
  • To use only your telephone keypad press star 77 now
    • To look up your account, say or enter your social security, account or card number. Please enter your social security account or card number
    • If you don’t know it press 1
      • Ok you can enter your social security number, the number on the front of your debit card, or your account number which might be located on a monthly stament or bottom of check
      • Otherwise press 1
        • Are you a Truist client?
        • If yes press 1,
        • If no press 2
  • To look up your account, say or enter your social security, account or card number. Please say your social security account or card number
  • Otherwise say I dont know it
  • Are you a Truist client?
  • If yes press 1,
    • So that I can get you to the right person please choose the acct or product you are calling about
    • for check, svaing, money market or denbitpres 1
    • for credit card press 2
    • loan or line of credit 3
    • online banking press 4
    • for more optons press 5
      • OK more options
      • for a certificate of depoti or individual retirment acft press 1
      • for mortage prees 2
      • for a new account press 3
      • for new security code 4
      • for anything else press 5
        • Ok if this if or a personal account press 1
          • please hold while your call is transferred (real person)
          • to report lost or stolen card press 2
        • for business account press 2

https://www.truist.com/contact