Ticketmaster Fan Support Number
1-800-653-8000
Use this number for general customer service help if you already have a ticket. Get help about will call, ticket delivery, prices, selling your tickets, ticket transfer etc.
Phone Menu Transcription
When you call you will be asked the questions below by the automated system.
- Thank you for calling Ticketmaster fan support
- Please note that this line is for inquiries about existing orders only.
- To purchase tickets, go to ticketmaster.com, or download our app
- In order to route you to the correct fan representative please listen carefully to the following options
- For refunds press 1
- For information on how to process exchanges on events more than three days out, press 2
- For all other inquires please press 3
- Please stay on the line for the next available representative (real person)
How to Get to a Real Person on the Phone
To speak with a human dial 1-800-653-8000 and then press 3. You maybe asked about taking a survey, but hold on the line until you get to an agent.
Are You Getting a Call From This Number?
If you resold or exchanged tickets sometimes Ticketmaster might call you
Old Ticketmaster Purchase Number
1-800-745-3000
This number no longer provides any assistance. Unfortunately, they will not let you order tickets on the phone anymore. You will get the following message if you call.
- Thank you for calling Ticketmaster
- In order to purchase tickets please go to ticketmaster.com or download the ticket master app
- At this time phone support is not available
- For fans with existing orders, you can log into your online account
- Fan support reps are available from 9am to 6pm your local time 7 days a week
- For answers to FAQs please visit our help site at help.ticketmaster.com
source:https://help.ticketmaster.com/hc/en-us/articles/9605825450129-How-to-get-help-or-contact-us
How to Use this Page
This page includes a list of toll free numbers for Ticketmaster. Each number is accompanied by a transcript of the phone menu, or the options that you get when you call. They are provided to help you make a decision and save time.