How to Get Help Over the Phone
Reservations
1-877-238-8889
This is the IHG reservation system. Check out our IHG page for more tips.
- Thank you for calling Staybridge Suites reservations
- To ensure high quality service, your conversation maybe recorded.
- Please see our privacy statement at IHG.com/privacy to understand how we use and protect information.
- To help us get you to the right person who can help, please tell me why you are calling today.
- If you want to make a reservation, just tell me:
- Speaker: Make a reservation
- You want to make a reservation, thats great.
- I’ll need a few more details so I can get you to one of our specialists
- Speaking clearly, please tell me the city and state of the hotel, your arrival date, and how many nights you want to stay
- Speaker: Customer service
- If I can just get a few more details, Ill be glad to transfer you to a specialist
- Speaker: Upgrade my room
- Lets make the changes to your reservation right now.
- Are you an IHG rewards club member?
sourcehttps://www.ihg.com/staybridge/hotels/us/en/reservation
What is the list above for?
The information above is the written version of the automated voice system that you get when you call. Use the information to help you understand what happens when you call.
Here are some other things that you can accomplish with this phone number:
- Cancel a stay
- Change reservation
- Ask a question about the bill
- Talk to a human: say “speak with an agent” or something similar. You will be queued up to talk with a human, after answering a few qualifying questions.
All of these requests will require your 8 digit confirmation number.