24 Hour Support Line
Phone Menu Transcription
If you call the number above you might be asked the questions below.
- Good afternoon. Thank you for calling Southern California Edison.
- Para la prensa española ocho.
- For electrical hazards, power outages and repairs, press 1.
- For electrical hazards or damaged equipment, press 1.
- If your power is completely out, press 2.
- For anything else, press 3.
- For billing and payment and extensions, press 2.
- Please enter your account number. If you don’t have it, please enter your phone number.
- To turn on, off, or transfer service, press 3.
- If you’re just turning on service, press 1.
- To start or transfer service, press 2.
- For new construction, press 3.
- For the status of a pending order, press 4.
- To return to the previous menu, press 9.
- For programs, optional rates, and information on SCE.com, press 4.
- For residential programs, press 1.
- For business programs, press 2.