Reservations
1-800-325-3535
Use this number for all basic customer service service requests like cancellations, reservation questions, billing etc.
This number uses the Marriott automated voice system.
Preferred Guests
1-888-625-4988
This number will take you to the Marriott Bonvoy phone menu.
History Behind the Sheraton Phone Number
1-800-325-3535 is one of the most famous 800 numbers. In 1969 the Sheraton Corporation created new reservation that made it easier for guests to contact the hotel. The company wanted to replace the 200 + individual hotel with a central system. But they need to choose a number that was easy to remember. was created, and the only problem left was picking an unforgettable number. Psychologists advised Sheraton’s Marketing Director to choose the number 800-325-3535 because it was easy to dial. The psychologist selected the digits 2, 3, and 5 because they were the quickest to dial and in a sequence that was easy to remember. The new 800 number was launched in the winter of 1970, with a catchy tune recorded by the Boston Pops, and was featured in various TV shows and magazines. Read more about it here.
FAQs
What are Sheraton Hotels?
Sheraton Hotels is a global hotel brand that operates more than 400 hotels in over 70 countries. The brand is known for offering comfortable accommodations and high-quality service to travelers around the world. Sheraton Hotels feature contemporary guest rooms and suites, many of which offer stunning city or waterfront views. The hotels also offer a range of amenities, including on-site restaurants and bars, fitness centers, and business facilities.
What are Sheraton Hotels Like?
Sheraton hotels are known for their high level of customer service, which includes personalized attention to each guest’s needs and preferences. They have a dedicated customer service team that is available 24/7 to assist guests with anything they need during their stay, from room service requests to arranging transportation or local activities.
Who Number Should I Call for Sheraton Customer Service?
Call 1-800-325-3535
How Can I Get a Human on the Phone?
To speak with a live person, dial 1-800-325-3535 and say something like “speak to an agent.” You will be asked to provide a reason for your request and then you will be connected to the next available representative.