800 Number for Safelink Wireless
How to call Safelink Wireless: use the toll free number below to contact customer service or tech support. When you call, you will be asked the questions below.
Customer Service / Technical Support
1-800-378-1684
- Thank you for calling SafeLink Wireless, for English press 1.
- Thank you for calling… This call may be recorded for quality assurance. Please note, that due to a change in Federal regulation, you are required to make at least one call per month to keep your SafeLink Wireless service active.
- If you live in California, press 1.
- Otherwise press, 2.
- To apply for lifeline services, verify continued eligibility or check the status of your application, press 1.
- To add or buy airtime, press 2.
- If you have not received your minutes, press 3.
- To transfer your phone number and benefits, press 4.
- To change your phone number, press 5.
- For questions or any other services including technical support, press 6.
- For instructions on how to find your phone number, press 1.
- To change your current plan or hear information about our new plans, press 2.
- For voicemail instructions, press 3.
- For information about the lifeline services provided by SafeLink Wireless, press 4.
- For any other services or questions including technical support, press 5.
- For issues with your phone’s internet or multimedia messaging press 1.
- For any other services or for technical support, press 2.
- Okay what’s the phone number you are calling about?
- To repeat this menu, press 0.
- To repeat this menu, press 0. To return to the previous menu, press 9.
- To repeat this menu, press 0.
- To return to the previous menu, press 9.
Source: www.safelinkwireless.com/Enrollment/Safelink/en/NewPublic/technical_support.html