800 Numbers

How to call Redbox: use the toll free number below to contact customer service, bill pay or find a kiosk. When you call, you will be asked the questions below.

Customer Service

Hours: 6:00am – 12:00am CT 24/7

  • Welcome to Red Box!
  • Para la prensa española nueve.
  • Trouble playing a disk, press 1.
    • Do you still have the disk?
    • Yes, press 1.
    • No, press 2.
  • Questions about your Bill, press 2.
  • For Red Box Gifts, press 3.
  • If you’re blind or visually impaired, press 4.
  • For Red Box On Demand, our online streaming service, press 5.
    • To find out more about Red Box On Demand, press 1.
    • For questions about your Red Box On Demand Bill, press 2.
    • For issues with streaming or help with your device, press 3.
    • To return to the Main Menu, press 4.
  • For all other issues, press 6.