800 Numbers
How to call Playstation: to get customer service help, dial the toll free number below. When you call, you will be asked the questions below.
Playstation Live Customer Service
1-800-345-7669 (800-345-SONY)
Monday to Friday between 6AM – 6PM PST (not available 24 hrs)
- For help accessing your PlayStation Network account, or to reset your PSN password, press 1.
- For questions regarding charges on your PlayStation Network Account, press 2.
- For help troubleshooting your PS4 controllers or other peripherals, press 3.
- To troubleshoot your PlayStation system or peripherals, press 1.
- To check the status of your exchange or repair, press 2.
- If you are calling about your PlayStation VR, press 4.
- For all other inquiries, press 5.
source:https://support.playstation.com/s/contact-support?language=en_US