PayPal Phone Number

800 Number for PayPal

How to call PayPal: dial the toll free number below to contact customer service for user support and get help with questions about your account. When you call PayPal, you will get a recorded phone menu, and will have to answer the questions below.

Customer Support

1-888-221-1161 (you’ll need to log in for a one time passcode)
hours:4:00 AM to 10:00 PM Pacific Time Monday through Friday; 6:00 AM to 8:00 PM Pacific Time Saturday and Sunday

  • Thanks for calling PayPal
  • This call, including conversations with you or any other person maybe recorded or monitored for quality purposes
  • I see that you are calling from XXX-XXX-XXXX (callers phone number), should I use that number to look up your PayPal account?
    • Yes
    • Ok for verification, enter or say the last 4 digits of the debit or credit card on your PayPal account, or say one moment
    • If you need a minute to find the number on your account, just say one moment, or you can say “I dont know it”
    • Caller: One moment
    • Once you have found it, say continue or press the star key
    • Caller: Continue
    • All right, for verification press or say the last 4 digits of the credit card on your PayPal account, or say one moment
    • XXXX (callers says last 4 digits)
    • Thanks, you have an XXXXX balance (actual balance amount)
      • Now in a couple of words tell me what your calling about?
      • You can say things like:
      • Was my payment received?
      • Or, I cant access my account
      • These are just examples
      • So, tell me why you are calling?
      • Caller: Was my payment received?
        • Ok receiving money and payments…
        • Which of these are you calling about?
        • Payment status
        • Missing payment
          • A missing payment
          • OK, payment status…
        • Unclaimed payment
        • Or, funds availability