Customer Service Phone Numbers

How to call Nordstrom: for customer service, dial the toll free number below. Speak with a real person about payments, returns, and merchandise. When you call, you will be asked the questions below.

Customer Service

1-888-282-6060 (24/7)

  • Thank you for calling Nordstroms.
  • If you are calling about a Nordstroms credit account or Nordstroms rewards program please press one.
    • Thank you for calling Nordstrom card services. If you are calling about an online order, press one.
      • Please enter your account number, followed by the pound sign
  • For all other inquiries we will be right with you. Your call may be recorded for quality assurance.
  • Thank you for calling Nordstroms…[real person]

Other Numbers

Card Services: 1-800-964-1800 (24/7)

Canada: 1-877-794-5304