This page is includes the main 800 numbers for Motel 6 as well as review of what happens when you try to call.
Customer Service Number
1-800-899-9841
You will here the following dialog first when you dial this number. Any simple response on your end will get you to a customer service agent.
- Thanks for calling Motel 6.
- Your call may be monitored or recorded for quality purposes.
- For Spanish press 2
- Tell me what you need and I will direct your call
- To learn what personal collection we collect and howe use it, please see our privacy policy at Motel6.com
At this point in the call you can say things like “reservations”, “cancel my stay”, “billing” or speak to an agent.
Customer Experience Reputation
Motel 6 has a mixed reputation when it comes to customer service. While some customers have reported positive experiences with the brand’s customer service, others have reported negative experiences. Common complaints include long wait times on the phone, unresponsive staff, and issues with room cleanliness and maintenance.
However, when we called we were able to connect with a human agent very quickly.
Choice Guest Relations Service Desk
1-800-300-8800
- Thank you for call ing the Choice Customer Relations Department
- Your call maybe monitored or recorded for quality purposes
- For questions about the Choice Privileges Program or your account press 1 for member services
- All representatives are currently helping other customers, please hold for the next available representative
- Welcome to Choice Hotels, my name is XXXX (real person)
- To make, change, or cancel a reservation press 2 for reservations
- To speak with someone regarding your experience at a Choice Hotel press 3 or stay on the line to be connected to a customer relations specialist
source:https://www.motel6.com/en/home/policies/contact.html
Background Information
Motel 6 is a chain of budget motels in the United States and Canada. The first Motel 6 opened in 1962 in Santa Barbara, California, and since then, the chain has grown to become one of the largest economy motel chains in North America. Motel 6 is known for offering simple and affordable accommodations with no frills, such as a lack of room service or on-site restaurants. Instead, Motel 6 focuses on offering clean, comfortable rooms with basic amenities such as cable TV, Wi-Fi, and free morning coffee. The chain has over 1,400 locations across the United States and Canada, and it is often a popular choice for travelers seeking budget-friendly accommodations.
However, Motel 6 has made efforts to improve its customer service in recent years. The company has introduced a mobile app that allows guests to easily manage their reservations and make requests, and it has also implemented a customer feedback system to help identify and address issues more quickly.