HSBC

Customer Service Phone Numbers

How to use this page: when you call HSBC, you will be get the options below. This is a transcription of their phone tree or menu. Use this toll free number to contact customer service for questions about your account, bill pay help, report a lost credit card, help etc.

To speak with a real person, call 800-975-4722 and press #, then 1.

Personal Banking

Call: 800-975-4722

  • Welcome to HSBC.
  • For English, press 1 or remain on the line.
    • For lost, stolen cards, security center, or fraud reporting, press *.
      • Enter your account, card, or Social Security Number.
    • Otherwise, enter your account, card, or Social Security Number.
    • If you are not a customer, press #.
      • For banking and cards, press 1.
          Please hold while you are transferred to an agent. (real person)

        • Home loans, 2.
        • Investment and retiring, 3.
        • Insurance, 4.
        • Status of a recent application, 5.
        • Please enter your Social Security number.
      • If you are a customer, 9.
        • For lost, stolen cards, security center, or fraud reporting, press *
        • Otherwise, enter your account, card, or Social Security Number.
      • Repeat this information, *

Personal Mortgages and Loans

1-866-435-7085

HSBC Credit Card

1-800-975-4722

source:www.us.hsbc.com/1/2/home/customer-service