Customer Service
1-800-466-3337
(1-800-HOME-DEPOT)
Hours: Monday to Friday: 8AM – 8PM; Saturday: 9AM – 6PM; Sunday: 12PM – 6PM
How to Speak With a Real Person
Dial 1-800-466-3337 and press 7.
Phone Menu Transcript
- Thank you for calling the Home Depot. Your call maybe recorded.
- Please select from the following options.
- For information about a service or installation project press or say 1.
- For online order information or for questions about or website products or any other homedepot.com related concerns press or say 2.
- For the location of the store nearest to you press or say 3.
- For help with a major appliance order press or say 4.
- For Home Depot protection plan press or say 5
- For Home Depot credit card customer service press or say 6.
- If you are calling regarding your Home Depot consumer account press 1.
- Please hold while I connect you. (You will be connected to a live agent)
- If you are calling regarding your commercial revolving charge account, press 2.
- If you are calling regarding your Home Depot commercial account press 3.
- If you are calling regarding your Home Depot consumer account press 1.
- For customer care press or say 7
- If you are calling about an issue related to your Home Depot installation or special order experience press 1
- Its great day here at the Home Depot this is XXXXX, how may I assist you today? (real person)
- To report an issue or praise regarding a store experience press 2
- For all other inquiries press 3.
- This call maybe monitored or recorded for quality assurance.
- If you are calling about an issue related to your Home Depot installation or special order experience press 1
- For career opportunities with the Home Depot please visit us online at www.homedepot.com
- To repeat press or say 9.
How to Pay Your Home Depot Credit Card Bill via Phone
Dial 1-800-466-3337 and press 6 and then 7.
HomeDepot.com
1-800-430-3376
(24/7)
Phone Menu Transcript
- Thank you for calling homedepot.com online customer support. This call maybe recorded or monitored for quality purposes.
- If you are calling about a major appliance such as a refrigerator or washing machine press 1
- for all other online orders or questions about online products or availability press 2
- If you are calling to place an order press 1
- if you are calling about an order you have already placed press 2
- All of our representatives are currently assisting other customers. Please hold and your call will be answered and the order was received.
- for self service options and answers to frequently asked questions please press 3.
- To help improve your experience we invite you to participate in a brief one minute survey following the call. If you would like to take the survey please remain on the line when you are finished speaking with a representative.
- for questions about your local HomeDepot store press 3
- for questions about your HomeDepot credit card account press 4.
Other Numbers
Consumer Credit Card Accounts USA: 1-866-875-5488
Consumer Credit Card Accounts Canada: 1-800-747-3787
Business Credit Card Accounts USA: 1-866-875-5490
Business Credit Card Accounts Canada: 1-888-308-5080