In the past, when you dialed the Holiday Inn number you got a real person right away. However you will now be connected to the same phone menu as IHG.
Customer Service Number
1-888-465-4329 (1 888 HOLIDAY)
- Your call maybe monitored and recorded for quality and training purposes.
- Thank you for calling reservation my name is Julie how can help you?
Customer Experience & Reputation
Holiday Inn is a hotel chain with locations all around the world. The first Holiday Inn opened in 1952 in Memphis, Tennessee, and since then, the chain has grown to become one of the largest and most recognizable hotel brands in the world. Holiday Inn hotels are typically mid-range hotels that offer comfortable and convenient accommodations for both leisure and business travelers.
Overall, Holiday Inn is a well-established and reputable hotel brand that offers comfortable and convenient accommodations for travelers around the world.
Holiday Inn has a reputation for providing good customer service to its guests. The company places a strong emphasis on customer satisfaction and has implemented a number of programs and initiatives to ensure that guests have a positive experience at its hotels.
Holiday Inn properties typically have a 24-hour front desk staffed by friendly and knowledgeable employees who can assist guests with a wide range of needs, including check-in, directions, and recommendations for local attractions and restaurants. Many locations also offer additional amenities like airport shuttles and room service, which can make a guest’s stay more convenient and enjoyable.
In addition, Holiday Inn operates a customer loyalty program called IHG Rewards Club, which allows guests to earn points for their stays that can be redeemed for free nights, airline miles, and other rewards. The company also has a customer service team that can assist guests with a variety of issues, including making or changing reservations, addressing concerns about room quality or cleanliness, and providing general information about the hotel and its amenities.
Overall, while there may be occasional complaints or issues with customer service at individual Holiday Inn properties, the company as a whole is committed to providing good service to its guests and has systems in place to address any concerns or issues that may arise.