Customer Service Phone Number
How to call Hilton: to contact customer service, use the toll free numbers below. Speak with a real customer service agent for help with bookings and questions. When you call, you will be asked the questions below.
Reservations & Customer Service
1-800-HILTONS (1-800-445-8667)
- Hello thank you for calling Hilton hotel, to transfer your call to the appropriate representative please select from the following options:
- to make a new reservation press one,
- For room reservations press one,
- If you are a member of our Hilton honors frequent guest program please enter your Hilton honors number.
- If you are not or if you do not have your Hilton honors number, enter your telephone number starting with the area code followed by the pound sign otherwise press star.
- to redeem Hilton honors points for this reservation, press two.
- For room reservations press one,
- if you have an existing reservation press two,
- for hotel information such as address, telephone number, services and amenities and room rates, press three.
- For all other inquiries press four,
- to speak with a customer service representative, please press zero.
Online Reservations Assistance
1-800-774-1500
- Thank you for calling internet customer care for Hilton hotel, to obtain rates, availability, hotel information or to make, change, reconfirm or cancel a reservation at any Hilton hotel, press one.
- Thank you for calling our reservation office, to transfer your call to the appropriate representative, please select from the following option.
- To make a new reservation, press one,
- if you have an existing reservation, press two.
- please have your confirmation number or Hilton honors, number ready.
- To make changes on a reservation, press one.
- To re confirm an existing reservation, press two,
- to cancel a reservation, press three.
- For hotel information such as address, telephone number, services and amenities and room rates, press three.
- For questions regarding reservation booked on our website or any technical issues experience while visiting hilton.com, press two.