Customer Service
1-888-288-6865
Use the toll free number above to get help paying, pay by plate etc.
Phone Menu Transcript
- Thank you for calling The New Jersey EZ Pass.
- If this is in reference to a violation, press 1.
- To review the status, make a credit card payment, or to dispute a violation, press 1.
- For assistance with completing the violation dispute form, press 2.
- If you need the address to mail a dispute or payment, press 3.
- For recent inadvertent toll violation and haven’t received the violation notice yet, press 4.
- For all New York E-ZPass inquiries please call 1-800-333-8655
- To repeat these options, press the Star key.
- Otherwise, press 2.
- To access your account, make a payment, or update your credit card information, press 1.
- To report a lost or stolen tag, press 2.
- To open a New Jersey EZ Pass account, press 3.
- For information regarding EZ Pass toll and customer service facilities, press 4.
- To close your New Jersey EZ Pass account, press 5.
- If you are calling in reference to the senior citizens discount plan, press 6.
- If you’re calling about a violation notice you received, press 7.
- If you are calling in reference to the tag replacement program, press 9.
- To repeat these options, press the Star key.
How to Get a Real Person on the Phone
Dial 1-888-288-6865 and press 0 three times in order to speak with a human agent.
Violations
1-973-368-1425
TDD/TTY
1-866-205-4000