Customer Service
1-877-627-7745
How to call E-ZPass Massachusetts: use this toll free number to contact customer service. Get help with your account, pay tolls etc.
Phone Menu Transcript
- Welcome to the EZ Pass drive Massachusetts program.
- Para español, por favor oprima ocho.
- Pay by Plate, press 1.
- To pay with invoice number, press 1.
- To pay with account number, press 2.
- If you have no information, press 3.
- For the Main Menu, press 0.
- For customer service, press 9. (real person)
- EZ Pass, press 2.
- To make a payment, press 1.
- For account information, press 2.
- To update my information, press 3.
- To register an on the go transponder, press 4.
- For transponder status or supply, press 5.
- For general information, press 6.
- To repeat these options, press the Pound key.
- To go to the Main menu, press 0.
- General information, press 3.
- For hours and locations, press 1.
- For cash payment locations, press 2.
- To open an EZ Pass account, press 3.
- To do a pay by plate transaction, press 4.
- To appeal a nonpayment invoice, press 5.
- Or if you received an invoice and are not sure why, press 6.
- To repeat these options, press the Pound key.
- To go to the Main menu, press 0.
source:www.mass.gov/ezdrivema/a>