Customer Service
1-(888)-397-2773 (1-888-EZPASSDE)
1-(302)-678-7000
Monday – Friday: 7AM to 7PM; Saturday: 8AM to 2PM;
How to call E-ZPass Delaware: use the toll free number below to contact customer service. Get help with your account, pay tolls etc.
Phone Menu Transcript
You will get the options below when you call.
- Thank you for calling Delaware E-ZPass
- Main menu: for general information press 1,
- for hours of operation press 1
- customer service center hours:
- our E-ZPass customer service center located 22-24 West Walkerman Street Dover DE is open Monday to Friday 7am to 7pm and Saturdays 8am to 2pm
- our toll plaza walk in centers are open 24 hours a day, 7 days a week
- please note: we are closed the following holidays: New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving and Christmas
- for walk in center locations press 2
- walk in center locations:
- our E-ZPass customer service location is located at 22-24 West Walkerman Street, Dover DE
- in addition there are walk in customer centers at the Bills Corner Toll Plaza located at 2111 Dupont Highway, Middletown DE
- the Dover toll plaza at state route 1 at 200 plaza drive Dover DE
- and the Newark toll plaza I-95 located at 1200 Whittaker RD Newark DE
- for info on how to open a new E-ZPass account press 3
- to repeat press #
- to speak to a customer service rep press 8 (real person)
- for hours of operation press 1
- To manage your account press 2
- please enter your account number or transponder number followed by the pound sign
- To pay a DelDOT toll by plate invoice or violation on US 301 press 3
- if you are calling in reference to a toll by plate invoice, or violation you received from Delaware Department of Transportation, please have the invoice or violation available for reference
- to make a payment press 1
- to open an EZ pass account press 2
- to hear the last 5 transactions press 3
- to hear the last 5 payments press 4
- To pay a DelDOT toll by plate invoice or violation on US SR-1 or I-95 press 4
- Please visit www.ezpassde.com for additional customer service and account maintenance options.
source:www.ezpassde.com