E-ZPass Delaware 800 Number

Customer Service

1-(888)-397-2773 (1-888-EZPASSDE)
Monday – Friday: 7AM to 7PM; Saturday: 8AM to 2PM;

How to call E-ZPass Delaware: use the toll free number below to contact customer service. Get help with your account, pay tolls etc.

Phone Menu Transcript

You will get the options below when you call.

  • Thank you for calling Delaware E-ZPass
  • Main menu: for general information press 1,
    • for hours of operation press 1
      • customer service center hours:
      • our E-ZPass customer service center located 22-24 West Walkerman Street Dover DE is open Monday to Friday 7am to 7pm and Saturdays 8am to 2pm
      • our toll plaza walk in centers are open 24 hours a day, 7 days a week
      • please note: we are closed the following holidays: New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving and Christmas
      • for walk in center locations press 2
    • walk in center locations:
      • our E-ZPass customer service location is located at 22-24 West Walkerman Street, Dover DE
      • in addition there are walk in customer centers at the Bills Corner Toll Plaza located at 2111 Dupont Highway, Middletown DE
      • the Dover toll plaza at state route 1 at 200 plaza drive Dover DE
      • and the Newark toll plaza I-95 located at 1200 Whittaker RD Newark DE
    • for info on how to open a new E-ZPass account press 3
    • to repeat press #
    • to speak to a customer service rep press 8 (real person)
  • To manage your account press 2
    • please enter your account number or transponder number followed by the pound sign
  • To pay a DelDOT toll by plate invoice or violation on US 301 press 3
    • if you are calling in reference to a toll by plate invoice, or violation you received from Delaware Department of Transportation, please have the invoice or violation available for reference
    • to make a payment press 1
    • to open an EZ pass account press 2
    • to hear the last 5 transactions press 3
    • to hear the last 5 payments press 4
  • To pay a DelDOT toll by plate invoice or violation on US SR-1 or I-95 press 4
  • Please visit www.ezpassde.com for additional customer service and account maintenance options.