How to Get in Touch with Someone at Crowne Plaza
Reservations Number:
1-877-227-6963 (1 877 2 CROWNE)
After a brief wait, you will be connected with a reservation agent that can handle all questions about bookings, changes, cancellations, meeting rooms, etc
- Thank you for calling Crowne Plaza reservations
- To ensure high quality service, your call maybe recorded
- For more information, see our privacy statement at IGH.com/privacy to understand how we use and protect information
- Thank you for calling reservations for Crowne Plaza, this is [PERSON’S NAME] how can I help you? (real person)
These are the same options as the IHG menu.
International Numbers:
Mexico: (52)-55-5723-18-11
Brasil: 0800 892 3420
UK: 44 (0)871-942-9200
France: 0800 911 617
Germany: 0800 18 16 068
Italy: 800 788 271
Spain: 900 993 119
Russia: 8-800-500-9844, +7-495-411-7820
Australia: +61-2-9935-8175
New Zealand: +61-2-9935 8174
India: 1800-103-3066 Ext. 481587
Indonesia: 007-803-0852-0012
Malaysia: 1800-80-1881 Ext. 481587
Philippines: 1800-1651-8888 Ext. 481587
Singapore: 1800-787-1221 Ext. 481587
Thailand: 001-800-656-888 Ext. 481587
China: 400 88 55 238
Japan: +81-3-6832-4212
Korea: (007) 9885 238055
https://www.ihg.com/crowneplaza/hotels/us/en/reservation
FAQs
What are Crowne Hotels?
Crowne Hotels is a premium hotel brand owned by InterContinental Hotels Group (IHG). The brand is known for its upscale amenities, modern facilities, and exceptional service. Crowne Hotels are typically located in major business and cultural centers around the world. They cater primarily to business travelers and conference attendees. The hotels offer a variety of meeting and event spaces, as well as business-oriented amenities such as high-speed internet, executive lounges, and business centers.
What are Crowne Hotels Like?
In addition to business amenities, Crowne Hotels also offer luxurious guest rooms and suites, fitness centers, on-site restaurants, and a range of leisure facilities such as swimming pools and spa services. Overall, Crowne Hotels prides itself on providing a sophisticated and comfortable experience for both business and leisure travelers alike, with a focus on delivering exceptional service and amenities to ensure a memorable stay.
How Do I Reach Someone in Customer Service?
Dial 1-877-227-6963 and after a few initial statements from the automated system you will be connected with a real human agent.
Customer Experience & Reputation
Crowne Hotels places a high emphasis on providing exceptional customer service to their guests. The brand’s mission statement includes a commitment to providing “seamless and personalized service” to all guests, and the staff is trained to be responsive, friendly, and accommodating.
Crowne Hotels invests in ongoing training and development programs for its employees, which includes regular customer service training. The brand also solicits feedback from guests through surveys and reviews, and uses this feedback to continually improve its service and offerings.
Guests can expect to receive personalized attention from the hotel staff, with a focus on anticipating and meeting their needs.