800 Numbers
How to Speak to a Real Person
Dial 1-800-695-7444 and then press 0. Then press 2 if you don’t have an extension for a specific person. Then press 7.
Customer Service
1-800-695-7444
- Thank you for calling Comenity Bank
- For options in English press 1
- If you know your party’s extension press 1 now
- Please enter the 7 digit extension number now
- Otherwise press 2 now
- If you are responding to a message press 1
- Comenity Bank, this is XXXXX, who may I ask is calling? (real person)
- If you are calling about an existing payment 2
- To set up new payment press 1
- To discuss existing payment press 2
- if you are calling about any other matter press 7
- If you are responding to a message press 1
Other Support Numbers
1-855-823-1001