800 Phone Numbers
How to call Citizens Bank: use the toll free number below to contact customer support for account help, bill pay lost cards etc. When you call, you will be asked the questions below.
Customer Service
Call 1-800-922-9999 (24/7)
- You’ve reached Citizens Bank.
- Para español, pulse siete.
- To Access your account, press 1.
- Which Account?
- For Checking and Money Market accounts, press 1.
- For Savings accounts, press 2.
- For Card Services, press 3.
- For all other Loans, press 4.
- To transfer Funds, press 2.
- To transfer funds between accounts, press 1.
- To manage your Phone Bank PIN, press 2.
- For Card Services, press 3.
- For all ATM and Debit Card services, press 1.
- For Credit Cards, press 2.
- For Online, Mobile Specified Digital Investing, and Electronic banking, press 4.
- Which type? For Online Banking, press 1.
- For Mobile Banking, press 2.
- For Specified Digital Investing, press 3.
- For PFM, Personal Financial Management Software, press 4.
- Or to return to the Main Menu, press Star.
- For Sales and Maintenance, press 5.
- To manage your Phone Bank PIN, press 1.
- To see current rates, press 2.
- To apply for a new account or Loan, press 3.
- For checkbook orders, press 4.
- Plans, press 5.
- To set your overdraft protection preferences, press 6.
- To return to the Main menu, press Star.
Citizens Online Banking
1-800-656-6561
- Youve reached Citizens online banking customer support
- To change or reset your password, 1.
- Unlock your user ID, 2
- Enroll in online banking, 3
- get assistance with specific digital investing, 4
- Speak with technical support 5,
- For the telephone banking main menu press star.
Other Numbers
Mobile Banking: 1-877-670-4100
Fraud:1-877-229-6430
Connecticut: 1-860-638-4411
Delaware: 1-302-421-2228
Massachusetts: 1-800-852-5577
New Hampshire: 1-800-862-5000
New Jersey: 1-267-671-1000
New York: 1-800-252-2500
Pittsburgh: 1-412-867-2000
Philadelphia: 1-267-671-1000
Rhode Island: 1-401-456-7000
Vermont: 1-802-658-9681
source:https://www.citizensbank.com/customer-service/contact-us.aspx