Chase Bank

Customer Service Phone Numbers

How to call Chase Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

To speak with a real person, call 1-877-242-7372 and press 0. See menu below for more details.

Online Banking

1-877-242-7372 (24/7)

  • Welcome to The Chase Internet Service Center.
  • Para espaƱol, pulse cinco.
  • For automated Account Information, press 1.
    • For Checking, Savings, or Debit Card Accounts, press 1.
    • For Credit Cards, press 2.
    • For Loans or Lines, press 3.
    • To return to the previous menu, press 4.
  • For Personal, Online, or Mobile Banking Support, press 2.
    • For help with Mobile or Internet password, or enrollment, press 1.
    • For help with Quick Pay, press 2.
    • For help with Quick Deposit, Wires, or QuickBooks, press 3.
    • For all other questions, press 4.
    • To return to the previous menu, press 5.
  • For Business Online or Mobile Banking Support, press 3.
    • For help with Mobile or Internet password, or enrollment, press 1.
    • For all other questions, press 2.
    • To return to the previous menu, press 3.
    • To return to the Main menu, press star.
  • To repost your debit card Lost, Stolen, or Damaged, press 4.
  • To repeat these options, press 5.
  • To speak with a Customer Service Specialist, press 0. (get a human)

Checking and Savings Customers

1-800-935-9935 (24/7)

  • Welcome to Chase.
  • for account information including checking, savings, bank transfers, and debit card options press 1.
  • for loan or Credit Card information and payments press 2
  • to open a new account, for our branch and ATM locator or the employee directory press 3
  • to verify funds on a check and internet customer service press 4
  • to speak your choices instead press 5 or remain on the line
  • to report a lost or stolen card or to speak to a customer service specialist at any time press 0
  • to repeat these options press 6.

Mortgage Customers

1-800-848-9136

  • Welcome to Chase please have your statement available
  • as your loan number or social security and mailing zip code will be necessary to receive further assistance
  • to access your Chase account by Social Security number press 1
  • to access your Chase account by loan number press 2.

Hours:
Monday-Thursday 8:00 AM to 12:00 AM ET
Friday: 8:00 AM to 10:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Sunday – Closed

Other Numbers

Credit Card Customers (Personal), Contact Us 24/7: 1-800-432-3117 24 hours / 7 days a week

Credit Card Customers – Deaf & Hard of Hearing, TTY: 1-800-432-3117 24 hours / 7 days a week

source: www.chase.com/online/services/phone-numbers.htm


Auto Finance Retail/Loan Customers: 1-800-336-6675

  • Welcome to Chase Auto Finance
  • if you’re an auto finance customer press 1
  • dealer or third party press 2.

Auto Lease Customers: 1-800-227-5151 (24/7)

Business Banking Accounts: 1-800-242-7338 (24/7)

Business Credit Card Customers: 1-888-269-8690 (24/7)

Commercial Banking: 1-877-226-0071
Hours:
Monday – Friday: 7:00 AM to 10:00 PM ET

Credit Card Customers (Personal): 1-800-432-3117 (24/7)

Home Equity: 1-800-836-5656
Hours:
Monday-Thursday 8:00 AM-12:00 AM ET
Friday 8:00 AM-11:00 PM ET
Saturday 8:00 AM-5:00 PM ET
Sunday – Closed

Investments: l 1-800-392-5749
Hours:
Monday – Friday: 8:00 AM – 8:00 PM ET
Saturday: 9:00 AM – 4:00 PM ET

Student Loans: 1-800-487-4404
Hours:

source: www.chase.com/online/services/phone-numbers.htm


Information about your OnePass Plus or MileagePlus card: 1-800-888-8756
http://www.united.com/web/en-US/content/products/cards/default.aspx

Rapid Rewards Contact Chase Card Services: 1-800-792-0001

Welcome to Chase Card Services, please enter your full 16-Digit Credit Card Account number, if you’re calling to report your card lost or stolen or to check the status of an application press 1.

source:https://www.chase.com/online/Credit-Cards/southwestrr-customer-service.htm