Carrington Mortgage

800 Number

Below is the phone menu (IVR) for the toll free number below. If you call, you will be asked the following questions.

Customer Service


  • Thank you for calling Carrington Mortgage Services
  • As a result of covid 19, the homeowner assistance fund has been established to give state assistance to those customer experiencing financial hardship
  • You can access account info at
  • To make automated payment over the phone, press 1
  • For information about your property taxes, press 2
  • For information about your homeowner insurance, press 3
  • If you are calling regarding insurance claim settlement check you have received, press 4
  • If you know the extension of the person that you are trying to reach press 5
  • Otherwise please remain on the line for further assistance