Please note that the number below is accompanied by a written transcript of the automated phone menu. This information is designed to save you time and help you get to the right person.
Speak to a Real Person
To talk to a human, dial 1-877-226-3539 and then wait until the voice has completed the phone menu.
Reservations & Customer Service:
1-877-226-3539 (1-877-CANDLEWOOD)
Use this number to book a room, manage a reservation, make a complaint, talk to an agent, or find the local number for a Candlewood near you.
- Thank you for calling Candlewood Suites reservations
- To ensure high quality service, your call maybe recorded
- Please see our privacy statement at IGH.com/privacy to understand how we use and protect information
- For reservations including reward nights press 1
- Are you an IHG rewards member?
- To cancel, change or confirm a reservation, press 2
- For IHG 1 rewards, press 3
- For guest relations assistance press 4
- Please contact the hotel directly for billing inquiries
- For all other inquiries, please remain on the line
- Thank you for calling reservations for Candlewood Suites, this is XXXX how can I help you? (real person)
www.ihg.com/candlewood/hotels/us/en/reservation
Helpful Information About Candlewood Suites
Candlewood Suites is a hotel brand owned by InterContinental Hotels Group (sometimes confused with Marriott) that caters to extended-stay travelers. The hotels feature apartment-style suites equipped with kitchens, including full-size refrigerators, stovetops, microwaves, and dishwashers, allowing guests to prepare meals in their rooms.
The suites typically have separate living areas and bedrooms, and many also offer amenities such as free Wi-Fi, fitness centers, and laundry facilities. Candlewood Suites aims to provide a home-like experience for guests who are staying for an extended period of time, whether for work or leisure.
Candlewood Suites hotels are generally located in suburban or residential areas, with some properties situated near airports or major highways for convenient access. The brand is known for offering competitive rates for extended stays, with discounts available for guests who stay for a week or longer.