How to Get in Touch with Best Western Hotels Toll Free
Customer Service 800 Number
1-800-780-7234 (24/7)
Use this number to get help with your booking, check your account, cancel, find the latest deals, or talk to someone about your latest stay.
- Thank you for calling Best Western
- To make a new reservation, or if you have an existing reservation, say “reservations” or press 1
- For Best Western rewards account info say “rewards” or press 2
- To provide feedback about a recent stay say “feedback” or press 3
- To listen to our latest seasonal promos for rewards for say promos or 4
- For all other inquiries say “agent” or press 0 (real person)
Rewards 800 Number
1-800-237-8483
- Welcome to Best Western Rewards
- Let me get you some help. Please wait while your call is transferred to the next representative.
How to Use this Page
The phone numbers on this page are supplemented with a written version of the automated phone menu (what you listen to when you call). This is designed to save you time so you know what to do before you call.
How to Get a Real Person on the Phone
Best Western makes it very easy to speak a with human. Simply dial 1-800-780-7234 and press 0.
https://www.bestwestern.com/en_US/customer-service.html
FAQs
What time does Best Western customer service close?
It doesnt close because it is available 24/7.
What is Best Western?
Best Western is a hotel brand that operates in various countries around the world. The company was founded in 1946 and has since grown to become one of the largest hotel chains in the world, with over 4,500 hotels in over 100 countries.
What are Best Western Hotels Like?
Best Western hotels are typically mid-scale to upscale properties that offer a range of amenities and services for travelers. These may include features such as complimentary breakfast, fitness centers, swimming pools, and on-site restaurants. Best Western hotels are known for their comfortable accommodations and attentive service, and they cater to both leisure and business travelers.
Who Owns Best Western?
Contrary to popular belief, Best Western is not owned by Marriott or Hilton. Best Western is a privately held company, so it does not have a single owner.
Instead, it is owned by its member hotels, which are independently owned and operated. Best Western operates as a non-profit membership association, and each member hotel pays fees to belong to the organization and receive benefits such as access to the company’s reservations system, marketing support, and loyalty program.
What is the Cancellation Policy?
Typically it is 24 hours when you book directly with a local hotel. When we called some local Best Westerns, and inquired about the policy over the phone, this is what we were told.
If you cancel within 24 hours of your arrival, you may be charged a fee equivalent to one night’s stay.
If you book a non-refundable or advance purchase rate, however, you will typically not be able to cancel your reservation or receive a refund if your plans change.
What Time is Check Out?
The check-out time at Best Western hotels can vary depending on the specific hotel and its policies, as well as your rate and reservation details. In general, however, check-out time at most Best Western hotels is 11:00 AM local time.
How Do I Check Out Later?
If you need to check out later than the standard check-out time, call the front desk and request a late check-out. Late check out is usually subject to availability, and may incur an additional fee.
Customer Experience & Reputation
The quality of customer service at Best Western hotels can vary depending on the location and the specific staff members involved. Overall, however, Best Western is generally well-regarded for its customer service.
The company has won numerous awards for its customer service, including the JD Power Award for “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” for 2020.
Many guests appreciate the friendly and helpful staff at Best Western hotels, as well as the company’s commitment to providing a high level of customer service. However, like any hotel chain, Best Western may receive negative reviews from guests who have had a less-than-positive experience.
It’s important to keep in mind that individual experiences can vary, and it’s always a good idea to read multiple reviews before making a decision about where to stay.