Amtrak Reservations & Customer Service
1-800-872-7245 (1-800-USA-RAIL)
How to call Amtrak: use the toll free number below to contact a real customer service agent for support, including bookings and cancellations.
Phone Menu Transcription
When calling the number above, be prepared to choose from the following options.
- Hey I am Julie, Amtrak’s automated agent. To check if a particular train is running on time say train status
- to get schedule and price information say schedules,
- for new or existing reservations say reservations. You can also say it something else
- Reservations.
- Great, if you are calling about a reservation you have already made say I already have a reservation otherwise I will be able to help you book seats on any Amtrak train; let’s get started. Are you looking for one way or round trip?.
- Round trip.
- Let’s take of the out bound trip first; do you know the train number you would like?
Amtrak Guest RewardsAmtrak Vacations
1-800-AMTRAK-2
Amtrak Police
1-800-331-0008
source:www.amtrak.com/contact-us/