800 Numbers
How to call ADT: to contact customer service, dial any of the toll free numbers below. Speak to a live person. Get help with your alarm or order ADT. When you call, you will be asked the questions below.
Customer Service
1-800-587-4198
- Thank you for calling ADT security services, calls maybe monitored for quality purposes.
- For home security systems press 1
- If you are an existing ADT customer press 1
- If your alarm is going off now press 0
- Your call maybe monitored for quality assurance.
- Speaker 1: Thank you for calling ADT this is XXXX how may I help you? (real person)
- if you are moving press 1.
- To add protection to your system press 2,
- for questions related to your ADT bill or payments press 3,
- if you are calling about an alarm event or to test your system press 4.
- To report trouble with your alarm handle press 5,
- for all other calls please hold for the next available representative. (real person)
- If your alarm is going off now press 0
- if you are interested in purchasing an ADT system press 2.
- If you are an existing ADT customer press 1
- for business security systems press 2.
Other Customer Services Numbers
1-800-587-4198
1-800-603-4770
source:www.adt.com/customer