Navy Federal Credit Union Phone Number

800 Number for Navy Federal Credit Union

How to call Navy Federal Credit Union: use the toll free number below to contact customer service for account help, lost cards etc. When you call, you will be asked the questions below.

Customer Service / Support / General Questions


  • Welcome to Navy Federal Credit Union, please enter your access number followed by the pound sign.
  • If you are not a Navy Federal Credit Union member press star.
    • Please hold for the next available member service representative, your call maybe recorded for quality control purposes.
  • To join Navy Federal Credit Union or apply for a new loan or credit card press one.
  • For branch locations and hours of operation press two,
  • vehicle title release information three,
  • loan payoff information four.
  • Navy Federal Credit Union routing number five,
  • For all other inquiries six
  • to repeat these options press nine.
  • If applying for membership please have your social security number and driver’s license or other government ID ready.
  • If you are being sponsored by a family member please have their access number and name available.
  • As an added convenience at any time you can apply for membership online at

Other Numbers

Lost or Stolen Card: Call 1-888-842-6328 (24/7)

Member and Account Services: 1-888-842-6328

Mortgage Services: 1-888-842-6328

Check Reorders: Checking, Checking Line of Credit & MMSA: 1-888-842-6328

Bill Pay: 1-888-560-8031

Contact Business Services: 1-877-418-1462