MetroPCS Phone Number

800 Number for MetroPCS

How to call MetroPCS: use the toll free number below to contact customer service. Get help with tech support, bill pay or questions about your cell phone account. When you call, you will be asked the questions below.

MetroPCS Personal Banking Customer Service

1-888-863-8768, 888-8metro8

  • Thank you for calling Metro PCS, the Metro PCS terms and conditions of service may be found on Your call may be recorded to improve quality.
  • Let’s get started, say make a payment, troubleshooting tips, my phone or tablet or my account.
  • If you don’t have an account with us right now say getting started with metro or you say operator at any time.
    • Make a payment
      • You’d like to pay over the phone right?
      • Yes
      • Alright as usual, there is a two dollar charge for that. You can also pay for free with the my metro app on your phone or online at One minute.
      • Welcome to the metro PCS automated system. You can use this system to make a service payment with the following payment method, MasterCard, Visa or American Express credit cards as well as most debit or ATM cards. So which of these would you like to do today?
      • Say pay my monthly service or if your call is for another reason say something else.
      • Pay my monthly service.
      • If you are making a payment for your monthly service today please note that you will be charged two dollars and zero cents service fee unless your payment is with a Metro PCS payment card.
      • To get started go ahead and say your ten digit phone number. Please say or enter your ten digit phone number.
    • Troubleshooting
      • Which of these are you having trouble with, connecting to the Metro PCS network or the internet, making or receiving calls, a feature or a service or a payment, you can also say “I need to reset my voicemail pin” or say “It’s none of those”.
      • It’s none of those.
      • Here are the other areas where I can help, you can say “Billing and payments, voicemail help, nationwide coverage, international calling or my phone or tablet” and you can say “It’s also none of those”.