Liberty Mutual Phone Number

800 Number for Liberty Mutual

How to call Liberty Mutual: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. Get help with your policy or file a claim. When you call, you will be asked the questions below.

Liberty Mutual Auto & Home Customer Service Number

Call 1-888-398-8924
Hours:Monday to Saturday: 7AM to 11PM EST, Sunday 9AM to 7pm EST

  • Thank you for calling Liberty Mutual Insurance.
  • Roadside help: For 24-hour roadside assistance, to report a claim for the first time, or check the status of an existing claim, press 1.
  • Billing: For billing or to make a payment press 2.
    • You may also vist www.libertymutual.com to make a payment and review account status online
    • For our payment address press 1
    • To make a payment press 1
    • Or to get status of recent payment or next payment using our automated system, press 2
    • For all other billing questions press 0
    • to repeat these options, press the pounnd key
  • Copy of policy: To order a copy of your policy or certificate of insurance or duplicate ID card, press 3.
  • Existing policy: For service on an existing policy, press 4.
    • Your call may be monitored or recorded for quality assurance.
    • To help us find your information say or enter a phone number associated with your policy starting with the area code.
  • New policy: To become a liberty mutual insurance policy holder, press 5.
  • For mortgage companies and lean holders, press 6.
  • To repeat this menu press the pound key.
  • Liberty Mutual Claims Number

    Call 1-800-225-2467 (1-800-2CLAIMS) 24/7

    • Liberty Mutual Insurance. Liberty Mutual policy holders can submit new claims, check claims status and more on libertymutual.com or by downloading our mobile app.
    • How can I help you today?
      • Claims.
      • OK a claim. Which would you like, file a new claim or see a claim status?
        • File a new claim.
        • OK file a claim. Are you calling about an auto or a property claim?
          • Auto.
          • Is this a claim for glass only damage to a vehicle?
          • No.
          • Alright I’ll connect you with a representative who can finish filing your claim now.
          • Just so you know this call may be monitored and recorded for quality assurance and other claims purposes.
          • Thank you for calling Liberty Mutual Claims, my name is XXXXX, how may I help you today? (real person)
          • Property claim
          • Is the damage from hali?
          • No
          • Alright Ill connect you with a representative who can help you file a claim now
        • Claim status
        • OK whats the phone number associated with the claim?

    Liberty Mutual Life Insurance Services Number

    Call 1-800-451-7065
    Hours: Monday to Friday: 8AM to 6PM EST

    • Thank you for calling the Liberty Life Insurance Company of Boston.
    • To ensure quality customer service your call may be monitored or recorded.
    • If you know your parties extension press one.
    • To use the directory press 2.
    • If you are a life or annuity owner, a group pensions customer or settlement customer press 3.
    • If you are a sales or service representative or a broker press four.
    • To repeat this options press eight.

    Roadside Assistance Number

    1-800-426-9898 (24/7)

    • Thank you for calling Liberty mutual roadside assistance program administered by Agera
    • Your call may be monitored or recorded for quality assurance and other claims purposes.
    • Liberty mutual policy holders can submit new claims, check claims status and more with eservice. Visit libertymutual.com.
    • Before we connect you if you were in an accident causing your vehicle to be disabled or you’re calling about reimbursement for services already received say ‘Accident’ or press 1.
    • For all other roadside assistance say ‘Other’ or press 2.
      • We’re now transferring you to our roadside service provider. Please stay on the line. You may hear up to 20 seconds of silence before you are connected.

    Other Numbers

    Report Fraud: 1-617-357-9500

    source:www.libertymutual.com/customer-service/contact-us