Kohls Phone Number

800 Number for Kohls

How to call Kohls: for customer support, dial any of the toll free numbers below. When you call, you will be asked the questions below.

Kohls Customer Service

1-855-564-5705
hours: Monday through Saturday 7am to 10pm CST; Sunday 8am to 10pm CST

  • Thank you for calling Kohl’s.
  • Charge account:To make a payment, or for questions regarding your Kohl’s charge account, press 1.
    • To enter your account number, please press 1.
    • To enter your full social security number, please press 2.
    • To repeat this menu, please press 8.
    • To end this call, please press 9.
  • Online or order placement:For Kohl’s.com, assistance with order placement, or to check on an existing order, press 2.
    • You have selected Kohl’s.com.
    • For existing orders, press 1.
    • For new orders, press 2.
    • For Kohl’s cash, press 3.
    • For gift registry or to reset your password, press 4.
    • At any time during this call, you can press 7 to return to the main menu,
    • 8 to repeat the current menu,
    • 9 to end the call,
    • or 0 to speak with an associate
  • Rewards:For yes to you rewards point inquires or enrollment questions, press 3.
    • You have selected rewards.
    • Please enter your rewards loyalty ID or phone number, followed by the pound sign.

Kohl’s Charge Card Customer Service

1-855-564-5748
hours: Monday through Saturday 7am to 10pm CST; Sunday 8am to 10pm CST

  • Thanks you for calling Kohls
  • To make a payment, or for questions regarding your Kohl’s charge account, press 1
    • to enter your account number press 1
    • to enter your full social security number, please press 2
  • For kohls.com assistance with order placement or to check on an existing order, press 2
  • For Yes2You rewards point inquiries, or enrollment questions press 3
  • Kohl’s Gift Cards

    1-866-887-8884

    source:https://corporate.kohls.com/company/contact-us