FedEx Phone Number

800 Number for FedEx

How to call FedEx: use the toll free number below to contact customer service. Get help tracking packages and other questions. When you call, you will be asked the questions below.

U.S. Customer Service

1-800-463-3339 (1-800-Go-FedEx)

  • Welcome to FedEx, in a few words please tell me what you are calling about. You can say things like:
  • schedule a pick-up
    • Schedule a pick-up.
    • Sure, scheduling a pick-up. What’s the FedEx account number you would like to use? Or if you need a moment say let me find it.
  • or I want to order supplies.
  • Okay go ahead in your own words.

U.S. International Customer Service


TDD: 1-800-238-4461

Hearing Impaired Relay Desk: 1-800-464-0709

U.S. Billing Inquiries: 1-800-622-1147

Cargo Claims Inquiries: 1-800-Go-FedEx (1-800-463-3339)

U.S. FedEx Express Freight Services: (shipments over 150 lbs) 1-800-332-0807
Phone Menu Transcription: If you call the number above you will get the options below.


Freight US Customer Support


  • Thank you for calling FedEx Freight.
  • Your call may be monitored for quality assurance.
  • Speaker: Thank you for calling FedEx, how may I help you? (live person)

Freight International Support


  • Thank you for calling FedEx Freight International Customer Service.
  • Please listen carefully as some options have recently changed. Because you are a valued customer your call may be monitored for quality assurance.
  • Please choose from the following options
  • press 1 for assistance with shipment to or from Canada.
  • Press 2 for assistance with shipments to or from Mexico.
  • Press 3 for assistance with shipments to or from Puerto Rico.
  • For all other international needs please press 4.

Other Numbers

Freight Technical Support: 1-800-435-7949

Surface Expedite: 1-866-274-6117

Air Expedite: 1-866-551-4033

White Glove Services: US and Canada 1-866-280-1810

FedEx Truckload Brokerage: US and Canada 1-888-444-5940

FedEx Express Tracking: 1-800-Go-FedEx (1.800.463.3339)

FedEx Ground Tracking: 1-800-762-3725.