E-ZPass Pennsylvania Phone Number

800 Number for E-ZPass Pennsylvania

How to call E-ZPass Pennsylvania: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

877-736-6727 (1-877-PENNPASS)

  • Thank you for contacting the Pennsylvania Turnpike Commissions, Customer Service, and Violation Processing Center. Please listen carefully to the following options.
  • Press 1 if you are an existing EZ Pass Customer, or would like to open an EZ Pass account.
    • Press 1 for personal vehicle accounts.
      • Press 1 if you are an existing customer.
      • Press 2 if you would like to open an account.
      • Press 3 if you would like to, in other ways, open an EZ Pass account.
      • Press 4 if you would like to know our office address and hours of operation.
      • Press 5 if you would like a brief explanation of how electronic toll collection works, and where EZ Pass is currently accepted.
      • To return to the previous menu, press *.
      • Or, press # to disconnect.
    • Press 2 for commercial vehicle accounts.
      • If you are calling to check on the status of your application, press 1.
      • If you are an existing customer, press 2.
      • If you would like to open an account, press 3.
      • To hear general information on EZ Pass, press 4.
      • Or to speak to a customer service representative, press 0.
      • To return to the main menu, press *.
  • Press 2 for assistance regarding a violation notice.
    • If you have received a violation notice by another state, please call the number provided on the violation notice.
    • If you have received a violation notice from the Pennsylvania Turnpike Commission and would like to make a payment by phone, press 1.
    • If you would like to mail a payment or make a payment at the violations processing center, press 2.
    • If you feel that you have received a violation notice in error, press 3.
    • To speak to a violations processing representative, press 0.
  • Press 3 for assistance regarding a toll by plate invoice.
    • If you received a toll by plate invoice, please press 1.
    • If you do not have an invoice or need to speak with a customer service representative, please press 0.
    • To return to the previous menu, press *, or press # to disconnect.
  • Press 4 for financial related questions, such as updating credit card information or account replenishment information. [Connects you to a customer service representative]
  • Press 5 if you received a letter regarding suspension of you vehicle registration. [Connects you to a customer service representative]
  • Press 6 if you know the extension of the person you are trying to reach.

source:https://www.paturnpike.com/toll/get_ezpass_personal.aspx