E-ZPass New York Phone Number

800 Number for E-ZPass New York

How to call E-ZPass New York: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

1-800-333-8655 (1-800-333-TOLL)

  • Thank you for calling E-ZPass New York
  • for account information or to open an account online please visit us at www.ezpassny.com
  • please listen carefully as our menu option have recently changed
  • press 1 for English [foreign language]
  • for your E-ZPass account balance information press 1,
  • to make a one time payment on your E-ZPass account press 2
    • To enter the account number press 1,
    • to enter the tag number starting with 0, press 2
    • to repeat these options press*
    • to return to the main menu press 0.
  • for account information including auto replenishment, tags, accessories and commuter plan press 3,
  • for information regarding violation notice you received or, if you received a collection notice press 4.
  • For information regarding the E-ZPass New York program including E-ZPass Plus and where your E-ZPass tag is accepted press 5,
  • for locations, directions, mailing addresses and hours of operations for the E-Z Pass New York working centers press 6.
  • If you have received a toll bill press 7
  • for information regarding MTA reload card paper trip and customer surveys press 8
  • if you would like to speak with a customer service representative please press 9 or remain on the line
  • to repeat these options press *.