E-ZPass Massachusetts Phone Number

800 Number for E-ZPass Massachusetts

How to call E-ZPass Massachusetts: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

1-877-627-7745

  • Welcome to the EZ Pass drive Massachusetts program.
  • Para espaƱol, por favor oprima ocho.
  • Pay by Plate, press 1.
    • To pay with invoice number, press 1.
    • To pay with account number, press 2.
    • If you have no information, press 3.
    • For the Main Menu, press 0.
    • For customer service, press 9.
  • EZ Pass, press 2.
    • To make a payment, press 1.
    • For account information, press 2.
    • To update my information, press 3.
    • To register an on the go transponder, press 4.
    • For transponder status or supply, press 5.
    • For general information, press 6.
    • To repeat these options, press the Pound key.
    • To go to the Main menu, press 0.
  • General information, press 3.
    • For hours and locations, press 1.
    • For cash payment locations, press 2.
    • To open an EZ Pass account, press 3.
    • To do a pay by plate transaction, press 4.
    • To appeal a nonpayment invoice, press 5.
    • Or if you received a invoice and are not sure why, press 6.
    • To repeat these options, press the Pound key.
    • To go to the Main menu, press 0.

source:www.massdot.state.ma.us/highway/TrafficTravelResources/EZPassMAProgram.aspx