E-ZPass Massachusetts Phone Number

800 Number for E-ZPass Massachusetts

How to call E-ZPass Massachusetts: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service


  • Thank you for calling E-ZPass Massachusetts
  • If you received a pay back by invoice in the mail for traveling over the Tobin Bridge press 1,
  • if you received an E-ZPass Massachusetts violation notice in the mail press 2,
  • if you have a private or commercial E-ZPass Massachusetts account press 3,
  • for general information including how to open an E-ZPass Massachusetts account press 4,
    • For information on opening an E-ZPass Massachusetts accounts press 1,
    • for information on accessing an existing E-ZPass Massachusetts account online press 2,
    • for information on accessing pay by plate transaction information online press 3,
    • for information on how to dispute a pay by plate transaction press 4,
    • for information on how to appeal on pay by plate notice of none payment press 5,
    • for information on how to appeal on E-Pass violation press 6,
    • for directions and hours of operations press 7,
    • to return to the previous menu press 0.
  • to repeat any menu press pound.