Citizens Bank Phone Number

800 Number for Citizens Bank

How to call Citizens Bank: use the toll free number below to contact customer service for account help, bill pay lost cards etc. When you call, you will be asked the questions below.

Citizens Bank Customer Service / Support

1-800-922-9999 (24/7)

  • You’ve reached Citizens Bank.
  • Para espaƱol, pulse siete.
  • To Access your account, press 1.
    • Which Account?
    • For Checking and Money Market accounts, press 1.
    • For Savings accounts, press 2.
    • For Card Services, press 3.
    • For all other Loans, press 4.
  • To transfer Funds, press 2.
    • To transfer funds between accounts, press 1.
    • To manage your Phone Bank PIN, press 2.
  • For Card Services, press 3.
    • For all ATM and Debit Card services, press 1.
    • For Credit Cards, press 2.
  • For Online, Mobile Specified Digital Investing, and Electronic banking, press 4.
    • Which type? For Online Banking, press 1.
    • For Mobile Banking, press 2.
    • For Specified Digital Investing, press 3.
    • For PFM, Personal Financial Management Software, press 4.
    • Or to return to the Main Menu, press Star.
  • For Sales and Maintenance, press 5.
    • To manage your Phone Bank PIN, press 1.
    • To see current rates, press 2.
    • To apply for a new account or Loan, press 3.
    • For checkbook orders, press 4.
    • Plans, press 5.
    • To set your overdraft protection preferences, press 6.
    • To return to the Main menu, press Star.

Citizens Online Banking

1-800-656-6561

  • TYouve reached Citizens online banking customer support
  • To change or reset your password, 1.
  • Unlock your user ID, 2
  • Enroll in online banking, 3
  • get assistance with specific digital investing, 4
  • Speak with technical support 5,
  • For the telephone banking main menu press star.

Other Numbers

Mobile Banking: 1-877-670-4100

Fraud:1-877-229-6430

Connecticut: 1-860-638-4411

Delaware: 1-302-421-2228

Massachusetts: 1-800-852-5577

New Hampshire: 1-800-862-5000

New Jersey: 1-267-671-1000

New York: 1-800-252-2500

Pittsburgh: 1-412-867-2000

Philadelphia: 1-267-671-1000

Rhode Island: 1-401-456-7000

Vermont: 1-802-658-9681

source:https://www.citizensbank.com/customer-service/contact-us.aspx