Citizens Bank Phone Number

800 Number for Citizens Bank

How to call Citizens Bank: use the toll free number below to contact customer service for account help, bill pay lost cards etc. When you call, you will be asked the questions below.

Citizens Bank Customer Service / Support

1-800-922-9999 (24/7)

  • Thank you for calling Citizens Bank where good banking is good citizenship.
  • For existing account information press one,
    • For checking and money market account press one,
      • Put in your 16 digit ATM or debit card number. If you don’t have your card, enter your checking account number followed by the pound sign.
    • for savings press two,
    • for card services press three,
    • for all other loans press four.
  • to transfer funds press two,
  • for card services press three.
  • For online, mobile and electronic banking press four,
  • other options press five

Citizens Online Banking


  • Thank you for calling citizens online banking customer support, to change or reset your password press one.
  • Unlock your user ID press two,
  • enroll in online banking press three,
  • contact technical support press four,
  • for the telephone banking main menu press star.

Other Numbers<>/h3

Mobile Banking: 1-877-670-4100


Connecticut: 1-860-638-4411

Delaware: 1-302-421-2228

Massachusetts: 1-800-852-5577

New Hampshire: 1-800-862-5000

New Jersey: 1-267-671-1000

New York: 1-800-252-2500

Pittsburgh: 1-412-867-2000

Philadelphia: 1-267-671-1000

Rhode Island: 1-401-456-7000

Vermont: 1-802-658-9681