CIBC Toll Free 1-800 Numbers

Support & Contact: CIBC Phone Number Look Up

What is the 1-800 number for CIBC? Below is a list of toll free 800 numbers for CIBC.

Customer Service:1-800-465-2422

  • Welcome to CIBC, we appreciate your business.
  • To serve you better, please enter your CIBC bank card number followed by the number key.
  • If you do not have a CIBC bank card, press the number key now to access our information menu.
  • If you make an error during your entry, press the star key and begin again.
    • Choose one of the following five options.
    • For balances, bills payments and other day-to-day banking press one or go to CIBC.com and view up-to-date details of your account.
      • To access this secure area of the automated service, a bank card number and password is required.
      • To serve you better, please enter your CIBC bank card number followed by the number key.
      • If you make error during your entry, press the star key and begin again.
      • If you do not have a CIBC bank card, press zero.
        • Please hold, your call is being transferred to a financial services representative who will be happy to assist you. This call will be recorded and may be monitored to ensure accuracy, security, service quality and for training purposes.
        • To return to the automated service, press eight.
        • Thank you for calling CIBC, my name XXXXX Ha, how can I help you? (real person)
    • To open a new bank account, reorder checks or stop payment, press two.
    • To apply for and obtain information on a CIBC credit card, mortgage or loan, press three.
    • To invest or obtain information on DICs or RSPs or tax free saving account, press four.
    • For an exchange rates or hours and locations of CIBC branches and bank machines, press five.
    • To speak with the financial services representative who can advise you on your financial needs, press zero.
    • To repeat these options, press star.

Bank by Phone:1-888-872-2422

  • Welcome to CIBC, we appreciate your business. Choose one of the following five options.
  • For assistance with online banking and mobile banking, press one.
  • For browser related or financial software inquiries such as clicking or Microsoft Money, press two.
  • For general online banking inquiry, press three.
  • To use telephone banking’s automated service or day-to-day banking, press four.
    • To access this secure area of the automated service, a bank card number and password is required.
    • To serve you better, please enter your CIBC bank card number followed by the number key.
    • If you make an error during your entry, press the star key and begin again.
  • To reset an investor’s edge password, press five.
  • To speak with the financial services representative, press zero.
  • To repeat these options, press star.
  • To end your call, press nine.

Credit Card1-800-465-4653

  • Welcome to CIBC, we appreciate your business.
  • For service in English, press one now.
  • Starting October 2015, there’s no need to notify CIBC. If you’re planning to use both CIBC credit card or debit card while traveling. No matter where you are, CIBC fraud system will monitor your account for suspicious and an unauthorized transactions. Please ensure your contact information is up to date in the money profile section of online banking, should we meet to reach you.
  • If you’re not registered as yet, visit www.cibc.com to sign up.
  • For faster and more efficient service, please enter your credit card number as so number of your card followed by the number 5.
  • If you do not have a CIBC credit card, press the number sign now to access the main menu.

Source: www.cibc.com/ca/inside-cibc/dept-contacts.html