Charter Spectrum Toll Free 1-800 Number

Support & Contact: Charter/Spectrum Phone Number Look Up

What is the 1-800 number for Charter or Spectrum? Below is a list of toll free 800 numbers.

New Service: 1-844-712-3301

Moving: 1-844-712-3301

Promotions: 1-844-712-3301

Customer Service, Technical Support, Billing: 1-877-581-3485

  • To become a new customer, please press one.
    • Okay, let me get someone on the line to help you.
    • Thank you for calling this is Micah speaking how may I help you?
  • If you are an existing customer and would like to add new services, please press two
    • Please enter the phone number associated with your account. If you are new to Charter Spectrum, press the pound key.
    • To service you better please enter the five digit zip code of the primary service address.
  • for all other calls please press three.
    • Briefly tell me what you are calling about today. For example, I need to make a payment.
    • Billing…OK, just a moment (live person)

Legacy Customer Service Menu
For what its worth, here is the previous phone menu for customer service.

  • To order new services or to make changes to existing services press 1
    • all representatives are currently assisting other customers; we apologize for the delay please remain on the line and your call will be answered as quickly as possible by customer care agent.
  • for channel lineup changes press 2
    • Thank you for calling Charter Communications. For quality assurance purposes your call maybe monitored or recorded;
    • if you wish to become a new Charter customer please press 1
    • if you are an existing Charter customer and would like to add new services please press 2
    • for all other calls please press 3.
  • for technical assistance press 3
  • for billing questions or account balance information press 4
  • to change your schedule appointment press 5
  • to disconnect or remove services press 6.

source:https://www.charter.com/browse/content/contactus