BB&T 800 Number

Support & Contact: BB&T Toll Free Phone Number Look Up

What is the 1-800 number for BB&T Bank? Below is a list of toll free 800 numbers for BB&T Bank.

Customer Service & Personal Assistance

Call 800-226-5228 (1-800-BANK-BBT) (24/7)
Phone Menu Transcription: If you call the number above you will get the options below.

  • Thank you for calling BB&T.
  • For banking services and existing account information, press 1.
    • For checking savings or other deposit account information, press 1.
    • For loan account information, press 2.
    • To transfer funds, press 3.
    • To request a new security code or change your security code, press 4
  • Lost card: To report a lost or a stolen card or check book or to report fraudulent activity, press 2.
    • To report lost stolen or damaged debit card, press 1
      • Please enter social security number, Tax ID, ATM or debit card number followed buy the pound sign
    • To report lost stolen or damaged credit card, press 2
    • To report lost stolen or damaged checkbook, press 3
    • To report fraudulent activity, press 4
  • New checks: To place a check order or to inquire about a recent order for checking, savings or line of credit account, press 3.
    • To order or inquire on personal checks, press 1
      • Thank you, your call will now be transferred to our preferred check printer
    • To order or inquire on business checks, press 2
    • To return to opening menu, press *7
  • New account: To inquire about a new account, press 4.
    • For existing account information, press 1
      • For checking, savings or other deposit information, press 1
      • For loan account information, press 2
      • To transfer funds, press 3
      • To request a new security code or change your current security code, press 4
      • For interest paid and interest earned tax information, press 5
      • To instruct BB&T whether or not to consider authorizing and paying items that will overdraft your account, and ATM withdrawls and everyday debit transactions, press 6
      • To repeat this menu press the star key twice
    • To apply for a new account, press 2
    • To inquire on status of a previously submitted application, press 3
  • Activation: To activate a card or change the PIN associated with your card, press 5,
  • For an interactive demonstration of BB&T phone 24, press 8
  • To repeat this menu press the star key twice.